| Plan | Build | Support | Innovate | Improve | Manage |
Detects , isolates, notifies and corrects faults encountered on the network |
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Monitors and measures various aspects of Network environment so that can be maintained and optimized |
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Configures network devices, performs inventory Management and software management |
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Provides access to network devices and corporate resources to authorized individuals |
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Determines quality of service level delivered against service level agreements and proactively manages service components to adhere to quality standards as per customer service contracts. |
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